Enrollment Services One Stop Specialist

Job overview

The Enrollment Services One Stop Specialist role is an in-person position on the Columbia campus in Columbia, TN, with primary hours of 9:30 AM–6:00 PM Monday through Thursday and 7:45 AM–4:15 PM Friday. The annual hiring salary range is $32,470–$38,970. The role supports Columbia State Community College's enrollment and student-success services. The specialist serves as a centralized first point of contact for students and visitors, providing guidance on admissions, records, financial aid, residency, and college processes. The role helps students navigate enrollment requirements, maintains accurate records, and supports enrollment, persistence, retention, and student success operations.

What you'll do

• Provide customer service in person, by phone, email, and other platforms
• answer questions and guide students through admissions, records, financial aid, residency, enrollment verification, forms, and college referrals
• review residency applications and supporting documents and make determinations under applicable rules
• process enrollment-related forms and records
• manage communications and shared inboxes
• maintain reception areas and materials
• enter, scan, index, and file records
• maintain service metrics
• use Banner, Microsoft Office, imaging systems, SLATE, and enrollment technologies
• protect student confidentiality
• support enrollment periods, registration, orientations, and outreach events.

What we're looking for

Skills & competencies

enrollment services

one stop specialist

student services

admissions

financial aid

residency classification

banner

columbia tn

columbia state community college

$32,470–$38,970/year

Work arrangement

• Weekend coverage required

Benefits & perks

• Vacation and sick leave
• 14 paid holidays
• medical, dental, vision, and life insurance
• retirement plans
• optional 401(k) and 403(b)
• and educational benefits for employees and eligible family members.

Why this role

The posting requires a high school diploma or equivalent and computer proficiency. Travel to campuses and other locations within the college service area may be required; overtime may be required during peak enrollment periods.

About the employer

TNBR Careers is hiring for this role. Industry: Colleges, Universities, and Professional Schools. Sector: 61.