Behavioral Health Medical Assistant (Remote, Nevada)

Job overview

The Behavioral Health Medical Assistant role is remote for candidates who reside in Nevada; the listing location is Las Vegas, NV, and compensation is not specified. The assistant supports Optima Medical’s telemedicine psychiatric providers. Optima Medical’s stated mission is to improve quality of life in Arizona and Nevada through personalized healthcare. The assistant coordinates virtual visits, documents patient information, and supports providers with care coordination and administrative workflows. Safety assessments, timely communication, and accurate records help deliver a smooth telehealth experience for behavioral health patients.

What you'll do

• Prepare patients for virtual appointments by confirming demographics, medications, and visit details
• obtain and document health information and behavioral health screening tools
• conduct safety assessments for suicidality and crisis intervention as needed
• support psychiatric providers during telehealth visits
• maintain eClinicalWorks records and workflows
• assist with refills, lab orders, prior authorizations, and pharmacy communication
• coordinate follow-ups, reminders, referrals, and care
• provide patient education
• respond to incoming calls and text messages.

What we're looking for

Skills & competencies

behavioral health medical assistant

remote

nevada resident

las vegas nv listing

optima medical

telemedicine

psychiatric providers

patient records

eclinicalworks

safety assessments

cma/rma required

care coordination

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, vision, and dental benefits, 401(k), paid holidays, growth opportunities, leadership and mentoring, and career resources.

Why this role

Certified or Registered Medical Assistant certification is required; a high school diploma or GED is required. One or more years of behavioral health, telemedicine, or outpatient primary care experience is preferred. Candidates must reside in Nevada.

About the employer

Optima Medical is hiring for this role. Industry: Offices of Physicians (except Mental Health Specialists). Sector: 62.