Service Department Support Specialist — 3-Day Work Week

Job overview

The Service Department Support Specialist position is onsite in Natick, MA, with a three-day work week and four consecutive days off. Compensation is not specified. The role supports MetroWest Subaru’s Service Department and customer service operations. The position exists to assist with day-to-day service department operations and provide customers with prompt, courteous support. It contributes by coordinating communication between customers and technicians, managing service calls and appointments, and helping maintain orderly vehicle and service areas.

What you'll do

• Help customers receive prompt, courteous service
• act as liaison between technicians and customers
• move customer vehicles to support facility traffic flow
• maintain service parking, lot, vehicle display, preparation, shop, and showroom areas
• handle service calls and schedule appointments
• work with the BDC, Service and Parts Managers, and Service Advisors.

What we're looking for

Skills & competencies

service department support specialist

natick ma

metrowest subaru

3-day work week

four-day weekends

automotive service

customer support

service appointments

vehicle movement

entry-level

no automotive experience required

career progression

Work arrangement

• Weekend coverage required

Benefits & perks

• Bonus opportunities, health insurance, 401(k), paid time off, flexible work schedule, employee discount programs, training, and career progression opportunities.

Why this role

Entry-level role; no automotive experience is necessary; three-day work week with four-day weekends; valid driver’s license and clean driving record required.

About the employer

MetroWest Subaru is hiring for this role. Industry: New Car Dealers. Sector: 44.