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Customer Success Representative

Astronics Corporation · Clackamas, OR · Aerospace and Defense Team

Employment type

Full-time

Work setting

On-site

Location

Clackamas, OR

Schedule

Day shift

Posted

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Job overview

The Customer Success Representative is an onsite role based in Clackamas, OR. Compensation is not specified in the posting. This role supports the Aerospace and Defense team at Astronics Corporation. This position processes customer orders, maintains communication with key clients, and ensures timely completion of work orders. The representative acts as a liaison between the company and customers, resolving inquiries and coordinating with internal departments.

What you'll do

  • Process written orders into ERP system
  • communicate with customers
  • inform customers of pricing and shipping dates
  • coordinate with production/warehouse
  • resolve customer inquiries and complaints
  • compile reports
  • analyze data.

What we're looking for

Skills & competencies
full-time
customer success
clackamas or
astronics corporation
aerospace
customer service
onsite
erp
data entry
problem solving
Work arrangement
  • Weekend coverage required

Benefits & perks

  • Not specified.

Why this role

Full-time, onsite, aerospace/defense industry, cross-functional collaboration.

About the employer

Astronics Corporation is hiring for this role. Industry: Marketing Consulting Services. Sector: 54.

Additional details

Industry sector
54
Industry
Marketing Consulting Services
Occupation code
43-4051.00
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