Bilingual Spanish Call Center Assistant

Job overview

Bilingual Spanish Call Center Assistant is a fully in-person, full-time role in Pontiac, MI. Pay is $19 per hour. Honor Community Health provides integrated primary, behavioral health, and dental care to Oakland County residents, regardless of ability to pay. The assistant supports patient care by answering calls, scheduling appointments, responding to patient questions, routing calls, and providing language services to patients who do not speak English. The role helps patients connect with the appropriate health center and clinical team while contributing to a professional, compassionate patient experience.

What you'll do

• Answer calls
• schedule appointments
• address patient questions
• route calls appropriately
• provide language services to non-English-speaking patients
• maintain internal and external relationships
• act as a liaison between Honor Community Health centers and clinical teams
• contribute to a patient-focused experience.

What we're looking for

Skills & competencies

call center assistant

bilingual spanish

pontiac mi

full-time

in-person

patient scheduling

patient support

call routing

language services

healthcare

honor community health

$19/hour

Work arrangement

• Weekend coverage required

Benefits & perks

• 401(k) with company match
• medical, dental, and vision insurance
• employer-paid life and short- and long-term disability insurance
• paid time off and holidays
• bereavement and parental leave
• employee discounts
• employee assistance program.

Why this role

The position is fully in person. Benefits include health, dental, and vision insurance, employer-paid life and disability insurance, paid time off, holidays, parental and bereavement leave, and a 401(k) match.

About the employer

Honor Community Health is hiring for this role. Industry: All Other Outpatient Care Centers. Sector: 62.