Residential HVAC Service Technician

Job overview

The Residential HVAC Service Technician works onsite in Austin, TX. Compensation includes 18% of ticket revenue, $25 for each completed maintenance task, $100 per sold hour for warranty jobs, 3% commission on system sales from the technician’s leads, and eligibility for a monthly bonus pool for the top five performers. McCullough Heating and Air Conditioning provides residential HVAC service in Austin and describes itself as a family-owned provider with a 40-year reputation. The technician maintains, diagnoses, and repairs residential and light commercial HVAC systems, communicating solutions to customers and supporting system comfort and performance. The role also works with the service department and management to meet team goals and customer expectations.

What you'll do

• Perform diagnostics, repairs, and maintenance on residential and light commercial HVAC systems
• explain solutions to customers and educate them about comfort and system performance
• stay current on HVAC technologies and best practices
• identify opportunities for upgrades, maintenance plans, and accessories
• assist with lead sales
• keep customer work areas clean and orderly
• collaborate with the service department and management
• participate in community events and initiatives.

What we're looking for

Skills & competencies

residential hvac

hvac service technician

austin tx

mccullough heating and air conditioning

full-time

residential systems

light commercial hvac

diagnostics and repair

epa certification

customer service

performance-based pay

company vehicle

Work arrangement

• Weekend coverage required

Benefits & perks

• 401(k) with company match
• health, dental, vision, life, short- and long-term disability, critical illness and accident insurance
• paid time off
• employee assistance program
• paid training and professional development
• company vehicle and fuel card
• referral program.

Why this role

EPA certification is required; NATE certification is a plus. The posting lists a company vehicle, fuel card, paid training, and ongoing professional development.

About the employer

McCullough Heating and Air Conditioning is hiring for this role. Industry: Plumbing, Heating, and Air-Conditioning Contractors. Sector: 23.