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Customer Care Manager — State Farm Agent Team Member

Anthony Lutsik - State Farm Agent · Arlington, VA · Customer care and service operations

Compensation

$40k – $60k /yr

Employment type

Full-time

Work setting

On-site

Location

Arlington, VA

Schedule

Day shift

Posted

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Job overview

The Customer Care Manager — State Farm Agent Team Member role is onsite in Arlington, VA, with stated pay of $40,000–$60,000 per year. Anthony Lutsik’s State Farm agency serves its community by helping people navigate claims and personalize insurance plans.

What you'll do

  • Manage customer inquiries and daily service activities
  • coordinate team communication and workflows
  • assist with account updates, billing inquiries, and policy reviews
  • track service metrics and report progress to the agent
  • support community engagement and customer outreach.

What we're looking for

Skills & competencies
customer care manager
customer service
insurance
account updates
billing inquiries
policy reviews
service metrics
arlington va
anthony lutsik state farm agent
$40,000–$60,000 per year
Work arrangement
  • Weekend coverage required

Benefits & perks

  • 401(k) and matching
  • performance-based bonus
  • competitive salary
  • advancement opportunities
  • paid time off
  • training and development
  • wellness resources.

Why this role

The role requires the ability to obtain applicable state insurance licenses. Prior customer service, office management, or administrative support experience is preferred.

About the employer

Anthony Lutsik - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.

Additional details

Industry sector
52
Industry
Insurance Agencies and Brokerages
Occupation code
43-1011.00
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