Bilingual Case Manager

Job overview

The Bilingual Case Manager role is in person in New Orleans, LA. Compensation is not specified. The New Orleans Family Justice Center provides services to clients seeking support through its collaborative partner network. The case manager serves as a point of contact, assesses client needs, explains available services, makes referrals, and follows up to provide ongoing assistance. The role supports clients through trauma-informed, nonjudgmental service coordination and safety planning.

What you'll do

• Welcome clients and establish rapport
• complete intake when requested
• assess needs and conduct case planning
• explain services and connect clients with partner agencies
• complete safety planning
• assist with temporary restraining order petitions under attorney and coordinator supervision
• provide follow-up, court accompaniment, service coordination, and referrals
• review documents for program compliance
• prepare intake forms and reports
• collaborate on frontline coverage
• attend meetings and training
• complete required domestic violence and sexual assault training.

What we're looking for

Skills & competencies

bilingual case manager

new orleans la

new orleans family justice center

case management

client services

trauma-informed care

safety planning

intake

community referrals

domestic violence services

sexual assault services

spanish preferred

bachelor’s degree required

Work arrangement

• Weekend coverage required

Benefits & perks

• Health insurance, life insurance, paid time off, professional development assistance, and vision insurance.

Why this role

Bachelor’s degree and one year of case management experience required. Spanish fluency is desired in the opening description and listed as preferred in the qualifications.

About the employer

New Orleans Family Justice Center is hiring for this role. Industry: Other Individual and Family Services. Sector: 62.