Technical Product Support
Employment type
Full-time
Work setting
On-site
Location
Charleston, SC
Schedule
Day shift
Posted
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Job overview
The Technical Product Support associate is a hybrid/remote role based in Charleston, SC, with compensation not specified. This position supports the product development team at Keystone Technologies, focusing on technical support and documentation. This role exists to assist customers with technical inquiries and support product development. The associate is responsible for generating documentation, collaborating with engineering, and ensuring product data accuracy.
What you'll do
- Provide technical support via phone/email, generate documentation, assist with warranty claims, and collaborate with engineering.
What we're looking for
- Skills & competencies
- full-timeday shiftcharleston sckeystone technologiestechnical supportproduct developmentlightingengineeringhybridremotecustomer service
- Work arrangement
- Weekend coverage required
Benefits & perks
- Medical, dental, vision, life insurance, 401k with match, PTO
Why this role
Hybrid schedule for local candidates; remote for those outside 50 miles.
About the employer
Keystone Technologies Inc is hiring for this role. Industry: Custom Computer Programming Services. Sector: 54.
Additional details
- Industry sector
- 54
- Industry
- Custom Computer Programming Services
- Occupation code
- 15-1252.00
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Listing ID: 19a474bf-4b6b-4fbf-b2b2-1006b24e0ae9