Service Advisor
Compensation
$24 – $33.61 /hr
Employment type
Full-time
Work setting
On-site
Location
Fresno, CA
Schedule
Day shift
Posted
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Job overview
The Service Advisor role is onsite in Fresno, CA. Compensation is $24.00–$33.61 per hour. The position supports TOTAL INDUSTRIES' service operations and customer experience. The advisor coordinates customer requests with technicians and internal teams, keeping service work moving from initial inquiry through scheduling, work-order completion, and billing. The role helps ensure customers receive timely updates and technicians have organized, accurate assignments.
What you'll do
- Respond to customer phone, email, and onsite inquiries
- issue work orders and provide workflow updates
- coordinate with parts and sales teams
- prepare repair quotes
- schedule and dispatch technicians
- review work orders for accuracy
- support technician quality and performance feedback
- review and bill completed work in progress.
What we're looking for
- Skills & competencies
- service advisorcustomer serviceservice operationsdispatchwork orderstechnician schedulingrepair quotesbillingfresno catotal industries$24–$33.61/hr
- Work arrangement
- Weekend coverage required
Why this role
The posting specifies 3–5 years of customer service experience, including dispatch, billing, service orders, or related responsibilities, and a high school diploma or equivalent.
About the employer
TOTAL INDUSTRIES is hiring for this role. Industry: Other Personal and Household Goods Repair and Maintenance. Sector: 81.
Additional details
- Industry sector
- 81
- Industry
- Other Personal and Household Goods Repair and Maintenance
- Occupation code
- 43-4051.00
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Listing ID: 19a1b677-26cc-4fac-86c5-b09044a865d5