Front Desk Receptionist

Job overview

The Front Desk Receptionist role is onsite in Eastpointe, MI, with compensation of $15–$18 per hour. Dental Dreams’ stated mission is to provide high-quality dental services in modern facilities to underserved communities. The receptionist supports clinic operations and patient experience by scheduling appointments, welcoming patients, handling records and payments, and assisting with insurance-related tasks. Accurate coordination helps patients move through appointments and supports the office’s service goals.

What you'll do

• Maintain customer service
• work with the team
• schedule patient appointments
• answer phones and confirm appointments
• greet and check in patients
• verify dental benefits
• maintain patient records
• collect payments, copayments, and deductibles
• create insurance claims and submit pre-authorizations
• pull charts for future appointments
• maintain a clean professional office
• assist with presenting or explaining treatment plans.

What we're looking for

Skills & competencies

front desk receptionist

dental office

patient scheduling

patient check-in

insurance verification

customer service

eastpointe mi

dental dreams

$15–$18/hr

dentrix

eaglesoft

spanish preferred

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical and vision insurance
• free dental treatment at company locations
• PTO
• 401(k)
• life insurance
• pet insurance and other benefits.

Why this role

Customer-service and healthcare experience are listed qualifications. Dentrix or Eaglesoft experience and Spanish bilingual ability are preferred. The employer is also interested in training people seeking to become dental assistants or office managers.

About the employer

Dental Dreams is hiring for this role. Industry: Offices of Dentists. Sector: 62.