Guest Services Representative (30+ Hours per Week)

Job overview

The Guest Services Representative role is an onsite position in Newport, OR, with a listing title specifying 30+ hours per week. Compensation is not specified. The role supports guest services at the 148-room oceanfront Agate Beach Inn, which includes Sea Glass Bistro & Lounge, an indoor pool, and meeting space.

What you'll do

• Welcome guests and complete check-ins and check-outs
• handle reservations, special requests, and pre-registration
• respond promptly to inquiries and complaints and offer alternatives when requests cannot be met
• use suggestive selling and upsell rooms according to hotel procedures
• and document guest accidents using the required report form.

What we're looking for

Skills & competencies

guest services representative

front desk agent

30+ hours per week

onsite

newport or

agate beach inn

hotel

guest check-in

reservations

customer service

upselling

weekend availability

Work arrangement

• Weekend coverage required

Benefits & perks

• Health, vision and dental insurance
• 401(k)
• vacation and sick pay
• paid holidays
• employee referral program
• advancement opportunities
• hotel discounts.

Why this role

The posting identifies the position as a Front Desk Agent and notes that flexibility to work various shifts, including evenings, weekends, and holidays, is required. Benefits include health, vision and dental insurance, 401(k), vacation and sick pay, paid holidays, employee referral program, hotel discounts, and advancement opportunities.

About the employer

Agate Beach Inn & Sea Glass Bistro is hiring for this role. Industry: Hotels (except Casino Hotels) and Motels. Sector: 72.