Customer Service Representative, State Farm Agent Team

Job overview

The Customer Service Representative works onsite in Elizabethtown, PA. Pay is $40,000–$50,000 per year. The position is with Craig Rothstein, a State Farm independent contractor agent, whose agency markets State Farm insurance and financial service products. The representative builds customer relationships and provides prompt, accurate service on insurance inquiries and policy needs. The role helps customers understand coverage, changes, claims, and billing while supporting the agency’s service and sales activity.

What you'll do

• Establish customer relationships and follow up as needed
• respond to inquiries about insurance availability, eligibility, coverage, policy changes, transfers, claims, and billing
• maintain a commitment to accurate and timely service
• learn and market products and services based on customer needs.

What we're looking for

Skills & competencies

customer service representative

insurance services

policy support

claims inquiries

billing clarification

customer relationships

elizabethtown pa

state farm agent team

$40k–$50k/year

salary plus commission/bonus

401(k)

paid time off

training and development

advancement opportunity

Work arrangement

• Weekend coverage required

Benefits & perks

• 401(k), salary plus commission or bonus, paid vacation and personal/sick days, training and development, and advancement opportunities.

Why this role

The posting clarifies that the position is with an independent contractor agent, not State Farm Insurance Companies, and that applicable licensing and training must be completed.

About the employer

Craig Rothstein - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.