Call Center Representative

Job overview

The Call Center Representative role is onsite in Delray Beach, FL. Compensation is $50,000–$90,000 per year, with salary, commission, and bonus described in the posting. The role supports Statewide Window and Doors’ appointment scheduling for roofing and window projects. The representative connects with homeowners, identifies home-improvement needs, qualifies leads, and schedules appointments. The work contributes to the company’s sales pipeline by managing lead information and arranging customer appointments.

What you'll do

• Engage with homeowners and build rapport
• identify home-improvement needs
• qualify leads
• schedule appointments for window and roofing projects
• manage the lead database and appointment scheduling.

What we're looking for

Skills & competencies

call center representative

delray beach fl

statewide window and doors

home improvement

window projects

roofing

lead qualification

appointment scheduling

lead database

saturday and sunday

$50k–$90k/year

Work arrangement

• Weekend coverage required

Benefits & perks

• Training and career growth
• compensation includes salary, commission, and bonus.

Why this role

The schedule includes Saturday and Sunday, 10 a.m.–6 p.m., plus three weekdays, 12 p.m.–8 p.m., with two days off. The posting requests 3–5 years of call center experience.

About the employer

Statewide Window and Doors is hiring for this role. Industry: Wood Window and Door Manufacturing. Sector: 32.