Business Development Center Service Representative

Job overview

Business Development Center Service Representative is an onsite role in Athens, GA. Compensation is not specified; the posting describes an hourly base plus an uncapped bonus structure. The role supports the service drive at Heyward Allen Motor Company. The representative handles customer communications and schedules maintenance, recall, and repair appointments, helping manage service capacity and maintain customer relationships without cold calling.

What you'll do

• Handle inbound and outbound calls, texts, and emails
• schedule service appointments
• inform customers about vehicle status, safety recalls, and recommended maintenance
• update customer profiles in the CRM
• conduct courtesy follow-up calls to support customer satisfaction and repeat business.

What we're looking for

Skills & competencies

athens ga

heyward allen motor company

customer service

service appointments

vehicle maintenance

safety recalls

crm

warm leads

no cold calling

uncapped bonus

medical

dental

vision

401(k) match

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, and vision insurance
• 401(k) with company matching
• PTO and vacation days
• paid training
• advancement opportunities.

Why this role

The posting states that the role works with warm leads and an established customer base, with no cold calling required.

About the employer

Heyward Allen Motor Company Inc is hiring for this role. Industry: New Car Dealers. Sector: 44.