Supervisor, Valet Operations

Job overview

The Supervisor, Valet Operations works onsite in Appleton, Wisconsin. Pay is $22–$25.50 per hour, inclusive of the hourly rate and estimated tips. The role supports SP+, a Metropolis company, which uses computer vision for checkout-free parking experiences. The supervisor helps manage daily valet operations, ensuring service follows location agreements and company procedures. Coordinating staffing, customer service, vehicle handling, and safety helps deliver a professional parking experience and maintain client relationships.

What you'll do

• Assist with day-to-day location management
• greet guests and ensure timely service
• assist customers in and out of vehicles
• drive, park, and retrieve vehicles safely
• help hire, train, and coach the valet team
• create staffing schedules
• maintain procedures and vehicle/key security
• process daily paperwork
• keep drive lanes and crosswalks clear
• develop parking-staging plans
• substitute for other positions as needed.

What we're looking for

Skills & competencies

supervisor, valet operations

appleton wi

metropolis technologies

full-time

parking operations

valet team

customer service

vehicle safety

hiring and training

staff scheduling

$22–$25.50/hour including estimated tips

Work arrangement

• Weekend coverage required

Benefits & perks

• Eligible employees may participate in medical, dental, vision, flexible spending, disability, life, accident insurance, 401(k), and paid time off plans.

Why this role

Hourly range includes estimated tips; eligible employees may participate in benefits plans.

About the employer

Metropolis Technologies is hiring for this role. Industry: Parking Lots and Garages. Sector: 81.