Branch Manager — Service Center

Job overview

The Branch Manager — Service Center is an onsite role in Livonia, MI, with an annual salary range of $125,000–$140,000. The role leads Vortex Industries’ Detroit service center, which provides installation and service operations. The manager oversees business operations, staffing, expenses, and customer relationships while guiding employees and improving service, productivity, quality, and safety. The role is accountable for profitable operations, regulatory compliance, employee development, and consistent customer service.

What you'll do

• Manage service center operations and employee relationships
• oversee staffing, expenses, and profitability
• develop continuous improvement initiatives
• improve service, productivity, quality, cost, and safety
• maintain customer and partner relationships
• allocate workload and resources
• hire, develop, and retain employees
• coach staff and set performance expectations
• ensure timely documentation
• maintain compliance with company, OSHA, and regulatory requirements
• share best practices.

What we're looking for

Skills & competencies

branch manager

livonia mi

vortex industries

service center

installation and service

operations leadership

p&l oversight

customer service

employee development

osha compliance

$125k–$140k/year

travel as necessary

Work arrangement

• Weekend coverage required

Why this role

Requires at least 10 years of door industry experience and five years managing operations with P&L oversight; travel to job sites and company meetings as necessary.

About the employer

VORTEX INDUSTRIES, LLC. is hiring for this role. Industry: Other Building Equipment Contractors. Sector: 23.