Sales Order Specialist, Customer Service

Job overview

The Sales Order Specialist, Customer Service role is onsite in Mundelein, IL, and pays $24–$26 per hour. Compensation is based on skills, experience, and qualifications. Smyth creates labels and packaging for customers and supports their products and brands through its Customer Service team. This role supports account coordinators and internal and external customers by organizing customer data, preparing reports and documentation, entering data accurately, and coordinating with teams. Its purpose is to help the Customer Service Department deliver accurate, efficient service.

What you'll do

• Support account coordinators, customers, and other functional areas
• prepare detailed reports
• gather, file, and organize data
• perform accurate data entry
• maintain Customer Service Department documentation
• collaborate with teams to support quality customer service.

What we're looking for

Skills & competencies

sales order specialist

customer service

order processing

mundelein il

smyth companies

$24–$26/hr

monday–friday

8:00 a.m.–4:30 p.m.

microsoft outlook

microsoft excel

microsoft word

customer data

data entry

print industry

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, vision, paid time off, paid holidays, short- and long-term disability, and life insurance.

Why this role

Monday–Friday, 8:00 a.m.–4:30 p.m.; high school diploma or equivalent required; customer-focused background required; print industry experience is a plus.

About the employer

Smyth Companies LLC is hiring for this role. Industry: Commercial Printing (except Screen and Books). Sector: 32.