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Customer Service Representative

Macpower Digital Assets Edge Private Limited · Sturtevant, WI · Customer service and order support

Compensation

$23 – $29 /hr

Employment type

Full-time

Work setting

On-site

Location

Sturtevant, WI

Schedule

Day shift

Posted

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Job overview

The Customer Service Representative role is onsite in Sturtevant, WI, with compensation of $23–$29 per hour. The position handles customer communication and order updates for discontinued legacy items.

What you'll do

  • Pull reports on discontinued legacy items and associated orders from Oracle
  • monitor new orders and verify item availability
  • contact order originators to explain discontinuations and provide replacement details when applicable
  • obtain written customer confirmation
  • update purchase orders and notes in Oracle
  • confirm changes and upload documentation into OnBase.

What we're looking for

Skills & competencies
customer service representative
customer support
oracle erp
order management
purchase orders
discontinued items
onbase
excel
sturtevant wi
macpower digital assets edge
$23–$29/hr
Work arrangement
  • Weekend coverage required

Why this role

Requires at least two years of customer service or sales experience, strong phone and written communication skills, and basic-to-intermediate Excel skills. Oracle ERP and Google systems knowledge are preferred.

About the employer

Macpower Digital Assets Edge Private Limited is hiring for this role. Industry: Office Administrative Services. Sector: 56.

Additional details

Industry sector
56
Industry
Office Administrative Services
Occupation code
43-4051.00
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Listing ID: 192a16ac-2476-44b2-b063-bbfc73a14ffe