Customer Service Representative

Job overview

The Customer Service Representative role is onsite in Marinette, WI, with compensation of $20–$22 per hour. The position supports Drees Electric customers through calls, inquiries, and service communication. The role exists to resolve customer questions and complaints, help customers identify suitable products, and keep work orders and billing tasks moving accurately. It contributes to consistent customer service by maintaining clear communication and handling a range of day-to-day situations.

What you'll do

• Receive incoming calls professionally
• help customers find products suited to their needs
• complete work orders, return calls, and respond to complaints
• process receivables and perform light billing as needed
• cross-train in related positions when needed.

What we're looking for

Skills & competencies

customer service representative

customer inquiries

incoming calls

work orders

customer complaints

data entry

administrative experience

marinette wi

drees electric

$20–$22/hour

Work arrangement

• Weekend coverage required

Benefits & perks

• Health, dental, and vision insurance
• paid time off
• training and development
• employee discounts
• flexible schedule.

Why this role

Requires at least two years of administrative experience, strong communication skills, and data-entry attention to detail.

About the employer

Drees Electric is hiring for this role. Industry: Electrical Contractors and Other Wiring Installation Contractors. Sector: 23.