Parts Counter Associate, Volkswagen Dealership

Job overview

The Parts Counter Associate role is onsite in Dubuque, IA, with a schedule of Monday–Friday, 8:30 a.m.–5:30 p.m., and alternating Saturdays, 7:30 a.m.–12 p.m. Pay is $45,000–$65,000 per year. The role supports the McGrath Volkswagen of Dubuque Parts Department and helps keep its service department operating efficiently. The associate helps customers and technicians obtain the correct parts quickly and accurately. The role combines customer assistance, order fulfillment, inventory organization, and coordination with service and collision repair teams.

What you'll do

• Help customers select vehicle parts
• provide pricing and product information by phone and in person
• pull, fill, and stage parts orders
• coordinate parts delivery with service and collision repair teams
• maintain inventory organization and assist with stock management
• receive, stock, and organize incoming shipments
• support other parts department duties as needed.

What we're looking for

Skills & competencies

parts counter associate

automotive parts

volkswagen

customer service

parts orders

inventory

service department

dubuque ia

mcgrath dealerships

monday–friday

alternating saturdays

$45k–$65k/year

Work arrangement

• Weekend coverage required

Benefits & perks

• Paid time off starting day one, health, dental, and vision insurance, 401(k) with company match, and career growth opportunities.

Why this role

Previous parts department or automotive experience is preferred but not required; the posting states that 97% of promotions come from within.

About the employer

McGrath Family of Dealerships is hiring for this role. Industry: Used Car Dealers. Sector: 44.