Outbound Call Specialist – Service

Job overview

The Outbound Call Specialist – Service works onsite at Young Powersports in Layton, Utah. Compensation is stated as $15 per hour plus commission and bonuses. The role supports the service team by connecting with customers through calls, texts, and digital communication. The specialist schedules service appointments, follows up on maintenance needs, and tracks customer interactions in CRM systems. These activities help customers stay informed and support service scheduling and customer satisfaction.

What you'll do

• Make inbound and outbound calls about service appointments, maintenance reminders, and special offers
• answer customer inquiries and schedule service appointments
• provide customer service
• use technology and CRM systems to track interactions and follow-up opportunities
• work toward daily call and service targets.

What we're looking for

Skills & competencies

outbound call specialist

service

layton ut

young powersports

customer service

call center

service appointments

maintenance reminders

crm systems

commission and bonuses

$15/hour

Work arrangement

• Weekend coverage required

Benefits & perks

• 401(k), health, dental and life insurance, disability benefits, paid time off up to three weeks per year, access to on-site medical options, employee pricing, and family discounts across Young Automotive Group products.

Why this role

The posting describes a fast-paced call center environment and identifies previous customer service, call center, or sales experience as a plus.

About the employer

Young Powersports of Layton is hiring for this role. Industry: Telemarketing Bureaus and Other Contact Centers. Sector: 56.