Customer Relations Representative — State Farm Agent Team Member

Job overview

The Customer Relations Representative — State Farm Agent Team Member role is onsite in Panama City, FL, and pays $35,000–$50,000 per year. The role supports Jim Dickerson’s State Farm agency by helping community members and reinforcing client relationships. The representative handles customer inquiries, maintains client records, supports retention efforts, and coordinates with agency colleagues to resolve issues and provide a positive customer experience.

What you'll do

• Manage customer inquiries and resolve issues
• maintain and update client records
• assist with customer retention strategies
• and coordinate with other departments to support customer satisfaction.

What we're looking for

Skills & competencies

customer relations

customer service

insurance agency

client records

customer retention

issue resolution

panama city fl

state farm agent

$35k–$50k per year

performance bonus

paid time off

Work arrangement

• Weekend coverage required

Benefits & perks

• Performance-based bonus
• paid time off
• training and development
• opportunity for advancement.

Why this role

The posting lists performance-based bonuses, paid time off, training and development, and advancement opportunities.

About the employer

Jim Dickerson - State Farm Agent is hiring for this role. Industry: Direct Property and Casualty Insurance Carriers. Sector: 52.