Customer Service Representative — State Farm Agent Team Member

Job overview

The Customer Service Representative — State Farm Agent Team Member role is onsite in Bradenton, FL, and pays $18–$22 per hour. Darla Pettaway’s State Farm agency provides personalized insurance solutions and customer service in a bilingual, community-focused environment. The representative builds customer relationships, responds to insurance inquiries, and helps with questions about availability, eligibility, coverage, policy changes, transfers, claims, and billing. The role supports agency growth by providing prompt, accurate service and coordinating with other team members to address customer needs.

What you'll do

• Establish customer relationships and follow up as needed
• provide prompt, accurate, and friendly service
• respond to inquiries about insurance availability, eligibility, coverage, policy changes, transfers, claim submissions, and billing clarification
• coordinate with agency team members and anticipate customer needs.

What we're looking for

Skills & competencies

customer service representative

state farm agent team member

bradenton fl

darla pettaway state farm agent

insurance customer service

policy changes

coverage inquiries

claims support

billing clarification

bilingual environment

$18–$22 per hour

health stipend

401(k) matching

paid time off

Work arrangement

• Weekend coverage required

Benefits & perks

• Health stipend, life insurance, 401(k) matching, performance-based bonus, competitive salary, advancement opportunity, paid time off, and training and development.

Why this role

The agency describes a bilingual customer environment and offers a health stipend, life insurance, 401(k) matching, performance-based bonus, paid time off, training and development, and advancement opportunities.

About the employer

Darla Pettaway - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.