Senior Customer Success Manager
Compensation
$120k – $150k /yr
Employment type
Full-time
Work setting
On-site
Location
Apex, NC
Schedule
Day shift
Posted
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Job overview
The Senior Customer Success Manager is a full-time, onsite role based in Apex, NC, with a salary range of $120,000 to $150,000 per year. This position supports Hitachi Mobility Multimodal Solutions (HMMS), a leader in transit technology. This role exists to drive exceptional delivery and long-term success for high-impact client engagements. The manager will contribute to the company's mission by ensuring seamless service delivery, championing customer satisfaction, and fostering long-term partnerships.
What you'll do
- Lead strategic customer engagements, own SLA governance, promote stakeholder alignment, and oversee operational frameworks.
What we're looking for
- Skills & competencies
- full-timeday shiftapex ncbusinesscustomer successtransit technologyleadership$120k-$150k/yr
- Work arrangement
- Weekend coverage required
Benefits & perks
- Health insurance, wellness programs, retirement savings, paid leave.
Why this role
Leadership role, high-impact transit technology, and comprehensive benefits.
About the employer
Clever Devices Ltd. is hiring for this role. Industry: Marketing Consulting Services. Sector: 54.
Additional details
- Industry sector
- 54
- Industry
- Marketing Consulting Services
- Occupation code
- 11-3011.00
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Listing ID: 18bd4c47-dbb7-4ab2-86c1-80f0316b74fb