Administrative Support Representative

Job overview

The Administrative Support Representative role is onsite in Charlotte, NC. Compensation is not specified. The position supports Overhead Door Company of Charlotte, a DH Pace company, with billing, administrative, and customer service work. The role helps daily office operations run smoothly by managing invoices and payments, responding to customer inquiries, maintaining account information, and coordinating contract documents and deadlines between customers and staff.

What you'll do

• Provide general administrative support
• create and manage customer invoices
• answer calls and emails and enter service requests
• process check and credit card payments
• maintain customer accounts
• perform monthly credit card reconciliations
• upload contract documents
• coordinate signatures and deadlines
• support front desk phones and walk-in customers.

What we're looking for

Skills & competencies

administrative support representative

charlotte nc

dh pace

full-time

office administration

billing

customer service

invoice management

payment processing

account maintenance

contract coordination

microsoft office

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, vision, paid time off, paid holidays, company-paid life and disability insurance, 401(k) match, HSA/FSA options, voluntary benefits, and employee discounts.

Why this role

Billing experience is preferred, and accounts receivable/accounts payable experience is a plus. Benefits include medical, dental, vision, paid time off, holidays, disability and life insurance, 401(k) match, HSA/FSA options, and employee discounts.

About the employer

DH Pace is hiring for this role. Industry: Office Administrative Services. Sector: 56.