Community Outreach Specialist – Bilingual English/Spanish

Job overview

The Community Outreach Specialist – Bilingual English/Spanish role is onsite in Aurora, IL. Compensation is $23–$26 per hour. Upward Health is an in-home multidisciplinary medical group providing whole-person care for physical, behavioral, and social health needs. The specialist connects potential patients with Upward Health services and supports enrollment and onboarding. Through phone outreach, in-person visits, and other community-based methods, the role helps patients understand available care and access relevant services.

What you'll do

• Build relationships with potential patients
• explain Upward Health services and benefits
• engage patients and facilitate program enrollment
• manage a personal caseload and timely follow-ups
• use phone outreach, in-person meetings, and mailings
• document patient information and outreach activity
• address concerns and objections
• connect patients with community-based resources
• collaborate with the outreach team.

What we're looking for

Skills & competencies

community outreach

bilingual english spanish

patient engagement

patient enrollment

in-home care

community resources

outreach caseload

aurora il

upward health

$23–$26/hr

Work arrangement

• Weekend coverage required

Why this role

Fluency in English and Spanish is required. The role reports to the Outreach Manager and uses phone outreach primarily, with in-person visits and other community-based strategies as needed.

About the employer

Upward Health is hiring for this role. Industry: All Other Outpatient Care Centers. Sector: 62.