Customer Service Representative — State Farm Agent Team Member

Job overview

The Customer Service Representative — State Farm Agent Team Member role is onsite in Los Angeles, CA. Pay is $20–$25 per hour. The position supports Shane Taylor’s State Farm agency, which serves its community with insurance service and advice. The representative helps clients with policy questions, changes, and claims while maintaining accurate interaction records. The role supports a responsive client experience and the agency’s customer-first service and growth.

What you'll do

• Answer customer inquiries and provide policy information
• assist clients with policy changes and updates
• process insurance claims and follow up with clients
• maintain accurate records of customer interactions.

What we're looking for

Skills & competencies

customer service representative

state farm agent team member

los angeles ca

shane taylor state farm agent

$20–$25/hr

insurance customer service

policy information

policy changes

claims support

client follow-up

full-time

401(k)

health insurance

paid time off

Work arrangement

• Weekend coverage required

Benefits & perks

• 401(k) with company match
• performance-based bonus
• dental, health, and vision insurance
• flexible schedule
• paid time off
• training and development
• advancement opportunities
• licensing support.

Why this role

Licensing support and bonuses are offered to encourage professional growth; internal growth opportunities may be available for driven, sales-minded candidates.

About the employer

Shane Taylor - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.