Level II Onsite Support Engineer
Employment type
Full-time
Work setting
On-site
Location
New York, NY
Schedule
Day shift
Posted
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Job overview
The Level II Onsite Support Engineer role is onsite in New York, NY. Compensation is not specified. Lincoln Computer Services is a custom IT solutions provider serving New York City and Long Island. The role resolves end-user technology issues through phone, remote, and onsite support. It contributes to client operations by troubleshooting systems, installing software and updates, and providing helpdesk assistance across a broad range of technologies.
What you'll do
- Provide phone support and remote remediation for workstation issues
- troubleshoot and resolve customer system problems
- install software, upgrades, service packs, and security updates
- provide onsite support and installations when necessary
- analyze and resolve end-user issues through helpdesk support.
What we're looking for
- Skills & competencies
- level ii support engineernew york nylincoln itfull-timetier ii supporthelpdeskworkstation troubleshootingremote remediationsoftware installationsecurity updatesmicrosoft operating systemsclient supportmedical benefits401(k)
- Work arrangement
- Weekend coverage required
Benefits & perks
- Training and education
- medical, dental, and vision benefits
- 401(k)
- paid time off.
About the employer
Lincoln IT is hiring for this role. Industry: Computer Facilities Management Services. Sector: 54.
Additional details
- Industry sector
- 54
- Industry
- Computer Facilities Management Services
- Occupation code
- 15-1232.00
You'll be redirected to the employer's application page.
Listing ID: 189caf41-0587-4de3-9c54-72a063f50664