Administration and Customer Service

Job overview

The Administration and Customer Service role is onsite in Worcester, MA. Compensation is $21–$23 per hour. ServiceMaster Dynamic Cleaning provides disaster restoration services to businesses and homeowners in Massachusetts and Rhode Island after fire, water, or mold damage. The role manages administrative information for restoration jobs and serves as a point of contact for callers, visitors, customers, project managers, insurance adjusters, and vendors. Accurate records and responsive communication help coordinate job activity and customer service.

What you'll do

• Enter new jobs and customer information into the ServiceMaster CRM
• review job files and capture missing information
• answer calls, greet visitors, and resolve inquiries
• communicate with project managers, insurance adjusters, vendors, and customers
• use multiple databases to maintain accurate job information
• complete additional projects as needed.

What we're looking for

Skills & competencies

administration

customer service

full-time

worcester ma

servicemaster dynamic cleaning

disaster restoration

job file administration

crm

customer calls

insurance adjusters

vendors

$21–$23/hour

401(k) match

paid time off

Work arrangement

• Weekend coverage required

Benefits & perks

• 401(k) matching
• dental, health, and vision insurance
• paid time off
• training and development.

About the employer

ServiceMaster Restore 5590 - Plainville is hiring for this role. Industry: Office Administrative Services. Sector: 56.