Client Service Manager

Job overview

The Client Service Manager role is onsite in Waukegan, IL, with a stated salary of $75,000–$90,000 per year plus an incentive plan. Dragonfly Pond Works provides environmental services focused on stormwater management and the care, restoration, and management of land and water resources. This role drives regional sales and revenue growth by developing client relationships and serving as a technical point of contact. It supports profitable execution by responding to inquiries, preparing proposals, recommending services, and monitoring sales performance.

What you'll do

• Identify target clients
• pursue prospects by phone and email
• serve as the primary contact for client inquiries
• respond promptly
• estimate and prepare proposals
• recommend and sell additional services
• pursue leads
• develop client touch programs
• monitor sales performance and meet sales goals
• perform physical duties including driving and walking on steep slopes.

What we're looking for

Skills & competencies

client service manager

waukegan il

dragonfly pond works

environmental services

stormwater management

client relationships

sales growth

proposal development

account management

crm systems

full-time

$75k–$90k/year

weekend work

Work arrangement

• Weekend coverage required

Benefits & perks

• Health, dental, and vision insurance
• 401(k) matching
• life insurance
• flexible spending accounts
• paid time off and holiday pay
• employee assistance program.

Why this role

$75,000–$90,000 annual salary plus incentive plan; 5+ years of client-facing experience in stormwater, aquatic services, native restoration, or similar environmental fields required; college degree preferred; health, dental, vision, 401(k) match, life insurance, flexible spending accounts, paid time off, holiday pay, and employee assistance program.

About the employer

Dragonfly Pond Works is hiring for this role. Industry: All Other Miscellaneous Waste Management Services. Sector: 56.