Senior Medical Case Specialist, Hybrid

Job overview

The Senior Medical Case Specialist role is hybrid, based in Canton, MA. The typical base salary range is $88,000–$124,000 per year; the posting gives a higher range of $110,000–$130,000 for Massachusetts-based offices. The specialist joins Intact Insurance’s Specialty Recovery Claims team, supporting medical case management and claims services.

What you'll do

• Coordinate telephonic medical case management among employers, injured employees, healthcare providers, and claims professionals. Support care and return-to-work plans
• review medical treatment requests against jurisdictional guidelines
• maintain case records and prepare progress reports
• conduct telehealth follow-ups
• and collaborate with claims adjusters and quality improvement initiatives.

What we're looking for

Skills & competencies

senior medical case specialist

hybrid

canton ma

intact insurance

specialty recovery claims

$88k–$124k/year

registered nurse

workers’ compensation

telephonic case management

return-to-work planning

medical treatment review

401(k)

Work arrangement

• Weekend coverage required

Benefits & perks

• Comprehensive medical, dental, and vision insurance with no waiting period
• paid time off
• 401(k) savings and annual contributions up to 12% of annual salary
• mental health support
• life and disability insurance
• paid parental leave
• bonus potential.

Why this role

Requires current, valid compact Registered Nurse licensure, five to seven years of telephonic case management experience, including more than two years working with workers’ compensation insurance, familiarity with URAC standards, and experience interpreting policies and contracts.

About the employer

Atlantic Specialty Insurance Company is hiring for this role. Industry: Direct Property and Casualty Insurance Carriers. Sector: 52.