Client Technologies Technician

Job overview

The Client Technologies Technician role is onsite in Columbia, SC. Compensation is not specified. The position provides front-line IT support to agency staff in a formal financial environment. The role exists to resolve routine technology issues, route complex problems to senior IT staff or service providers, and support reliable day-to-day agency operations. It also helps users follow technology and security practices and assists with supervised IT initiatives.

What you'll do

• Provide first-line IT assistance by phone, email, and in person
• troubleshoot desktops, laptops, mobile devices, printers, and standard applications
• process account, password, and access requests
• manage tickets and document resolutions
• escalate complex issues
• perform post-maintenance testing
• support equipment rollouts and software updates
• maintain IT asset inventory
• protect sensitive financial and accounting data
• perform occasional rotating after-hours work.

What we're looking for

Skills & competencies

client technologies technician

it support

help desk

windows

microsoft 365

account management

ticketing

hardware support

asset inventory

columbia sc

datasoft technologies

rotating after-hours work

Work arrangement

• Weekend coverage required

Benefits & perks

• Paid holidays/PTO
• medical, dental, and vision insurance
• short- and long-term disability
• life insurance
• 401(k).

Why this role

Two years of help desk or IT support experience required; bachelor’s degree in a related technical field or equivalent IT/infosec experience; occasional rotating after-hours work; contract-to-hire intent.

About the employer

Datasoft Technologies is hiring for this role. Industry: Administrative Management and General Management Consulting Services. Sector: 54.