Field Service Supervisor

Job overview

The Field Service Supervisor role is onsite in Dayton, OH. Compensation is not specified. The position oversees DHL Express airport, warehouse, and back-office operations supporting international parcel movement by air and ground. The supervisor coordinates daily operational work to maintain customer service, compliance, productivity, and profitability. By leading a unionized team, managing performance indicators, and coordinating shipment processing with customs and internal partners, the role supports reliable import and export operations.

What you'll do

• Expedite daily operational functions
• supervise airport ramp loading and unloading, warehouse sort operations, and back-office flight monitoring
• coordinate shipment processing with U.S. Customs and DHL Imports
• manage business partner relationships, special projects, quality systems, KPIs, and costs
• assist with annual budgets
• hire, coach, train, and develop 8–12 staff.

What we're looking for

Skills & competencies

field service supervisor

dayton oh

dhl express

airport ramp operations

warehouse sort

international shipments

import and export

customs coordination

team supervision

kpi management

customer service

401(k) match

paid time off

Work arrangement

• Weekend coverage required

Benefits & perks

• Bonus and incentive programs, 401(k) with company match, medical, dental, vision, tuition reimbursement, paid leave, employee discounts, employee assistance and work-life programs, and training opportunities.

Why this role

Supervises a unionized workforce of 8–12 staff and oversees air and ground international import and export operations.

About the employer

DHL Express, Inc. is hiring for this role. Industry: Couriers and Express Delivery Services. Sector: 49.