Customer Service Field Representative

Job overview

The Customer Service Field Representative role is based in Milwaukee, WI, supporting customers across Wisconsin, Illinois, Iowa, and Minnesota. Compensation includes base pay, monthly commission, and quarterly bonuses; the posting lists $52,900–$54,000 per year. The role represents AMTRACO’s EPSI business in the field. The position maintains customer inventories, processes orders, resolves product questions and claims, and works with sales representatives to support customer needs and territory activity.

What you'll do

• Conduct scheduled physical inventories
• organize, label, and cycle customer inventory
• respond to product, pricing, availability, and use questions
• process orders and identify upselling opportunities
• coordinate with outside sales representatives
• investigate product claims and complaints
• and submit activity, sales volume, and expense reports. Extensive travel within the designated region is required.

What we're looking for

Skills & competencies

customer service field representative

field service

customer inventory

order processing

product support

sales support

milwaukee wi

wisconsin

illinois

iowa

minnesota

annual salary $52,900–$54,000

monthly commission

quarterly bonuses

Work arrangement

• Weekend coverage required

Benefits & perks

• Performance-based increases at 90-day, 6-month, and 12-month milestones
• tenure-based wellness and experience rewards
• paid time off
• paid volunteer service days
• health, vision, and dental insurance
• HSA contributions
• company-paid life insurance
• voluntary insurance options
• employee assistance program
• 401(k) match
• continuing education
• build-out bonus eligibility.

Why this role

Extensive travel within Wisconsin, Illinois, Iowa, and Minnesota is required.

About the employer

Amtraco is hiring for this role. Industry: Marketing Consulting Services. Sector: 54.