Front Desk Agent

Job overview

The Front Desk Agent role is onsite in Kansas City, MO. Compensation is not specified. Hotel Savoy Kansas City’s front desk supports guest service throughout each stay, from arrival through checkout. The agent welcomes and registers guests, handles reservations and account settlement, answers questions, and coordinates requests with hotel teams. The role supports efficient hotel operations while helping maximize room revenue and occupancy.

What you'll do

• Greet and register guests
• make and modify reservations
• handle check-ins and check-outs
• answer questions about hotel services, facilities, local attractions, and transportation
• operate the telephone switchboard and front desk system
• manage mail, messages, and packages
• assist with guest requests and emergency procedures
• maintain communication with hotel departments.

What we're looking for

Skills & competencies

front desk agent

hotel guest services

reservations

check-in

check-out

concierge support

kansas city mo

hotel savoy kansas city

guest relations

microsoft office

varied schedule

evenings and nights

weekends and holidays

Work arrangement

• Weekend coverage required

About the employer

Hotel Savoy Kansas City is hiring for this role. Industry: Hotels (except Casino Hotels) and Motels. Sector: 72.