Front Office Assistant – Administrative

Job overview

The Front Office Assistant – Administrative role is onsite in Miami, FL; compensation is not specified. The position supports OnePlus Healthcare’s patient-facing front office operations. The assistant helps patients navigate visits by managing check-in and check-out, verifying eligibility and insurance information, handling records and payments, and coordinating appointments and transportation. Courteous communication and accurate administrative processing support an organized patient experience.

What you'll do

• Greet patients and confirm or update demographics and insurance in the EMR
• check patients in and out
• verify eligibility and collect required documentation
• obtain signatures and scan documents
• answer patient questions
• collect and post copayments
• answer and route calls and document messages
• schedule, cancel, and reschedule appointments
• arrange transportation as needed
• confirm appointments and conduct follow-up calls.

What we're looking for

Skills & competencies

front office assistant

administrative

patient check-in

patient check-out

emr

insurance verification

appointment scheduling

patient payments

bilingual english and spanish

miami fl

oneplus healthcare

Work arrangement

• Weekend coverage required

Why this role

Bilingual English and Spanish required.

About the employer

OnePlus Healthcare is hiring for this role. Industry: Offices of All Other Miscellaneous Health Practitioners. Sector: 62.