Automotive Service Manager, Steele Creek

Job overview

Automotive Service Manager, Steele Creek is an onsite role at 8524 Steele Creek Road in Charlotte, NC. The posting states pay from $90,000 annually plus bonus. Christian Brothers Automotive describes its purpose as providing precision auto repair with transparency, integrity, and a people-first philosophy. The manager oversees daily shop and office operations, staff, service sales, work quality, and guest satisfaction. The role guides customers through repairs, coordinates estimates and work orders, supports technicians, and monitors revenue, margins, and operational results.

What you'll do

• Manage office and shop personnel and daily operations
• enforce company policies
• address employee non-compliance
• ensure work quality and guest satisfaction
• develop estimates and work orders
• direct service writers and assign work to technicians
• ensure quality parts and target margins
• open and close the store
• complete reconciliations, audits, and reports
• maintain equipment and resources
• communicate with guests throughout service
• explain repair solutions and sell services honestly.

What we're looking for

Skills & competencies

automotive service manager

auto repair

shop operations

customer service

service sales

staff management

charlotte nc

steele creek

christian brothers automotive

from $90k

weekends off

team performance bonuses

Work arrangement

• Weekend coverage required

Benefits & perks

• Paid vacation and holidays
• team performance bonuses
• healthcare benefits
• matching retirement plans
• weekly lunches
• paid training and career advancement
• financial wellness program
• potential path to shop ownership.

Why this role

Five-day work week with weekends closed; the posting also lists a path to shop ownership through a leadership academy.

About the employer

Christian Brothers Automotive is hiring for this role. Industry: General Automotive Repair. Sector: 81.