Entry-Level Call Center Representative — Veterinary

Job overview

The Entry-Level Call Center Representative — Veterinary role is onsite in Longwood, FL. Compensation is not specified. The representative supports ShotVet’s pet-parent services by helping callers find pop-up events, locate records, and purchase products and packages. The role handles incoming calls and chats, provides accurate service and product information, schedules appointments, and coordinates with the field team. Maintaining client records and assisting with administrative tasks helps support smooth service delivery.

What you'll do

• Answer incoming calls and chats and respond to client inquiries and concerns
• provide accurate information about services and products
• schedule appointments and coordinate with the field team
• maintain client records and update the database
• assist with administrative tasks as needed.

What we're looking for

Skills & competencies

call center representative

veterinary

customer service

pet parents

calls and chats

appointment scheduling

longwood fl

shotvet

part-time

20–25 hours

weekend required

morning and evening shifts

Work arrangement

• Weekend coverage required

Why this role

Part-time schedule of 20–25 hours per week; weekends are required. Must be able to work 8-hour morning and evening shifts during operating hours of 7 AM–9 PM. Veterinary or call-center experience, Dialpad exposure, sales experience, and English-Spanish bilingual ability are preferred.

About the employer

ShotVet is hiring for this role. Industry: Telemarketing Bureaus and Other Contact Centers. Sector: 56.