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Customer Service Manager

John Leung - State Farm Agent · Alpharetta, GA · Agency Operations

Compensation

$75k – $95k /yr

Employment type

Full-time

Work setting

On-site

Location

Alpharetta, GA

Schedule

Day shift

Posted

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Job overview

The Customer Service Manager role is an onsite position located in Alpharetta, GA. Compensation is specified as $75,000 - $95,000 per year, and this role supports the agency team at John Leung - State Farm Agent. This role exists to supervise the customer service team and ensure high-quality client experiences. The Customer Service Manager contributes to the agency's growth by handling escalated issues, training staff, and driving sales.

What you'll do

  • Supervising the service team, developing policies, handling complaints, training staff, and selling insurance products.

What we're looking for

Skills & competencies
full-time
day shift
alpharetta ga
customer service manager
insurance
state farm
leadership
$75k-$95k/yr
no on-call
no travel
Work arrangement
  • Weekend coverage required

Benefits & perks

  • Bonus, competitive salary, dental, health, PTO, vision.

Why this role

Performance-based bonuses and opportunity for advancement.

About the employer

John Leung - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.

Additional details

Industry sector
52
Industry
Insurance Agencies and Brokerages
Occupation code
43-4051.00
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