Service Department Office Manager

Job overview

The Service Department Office Manager role is onsite in Plano, TX. Compensation is not specified. The position supports Pool Environments’ pool service department.

What you'll do

• Oversee daily administrative operations
• coordinate technician schedules, service calls, repairs, and customer appointments
• communicate with customers, technicians, management, and vendors
• monitor open calls and documentation
• process invoices and support accounts receivable follow-up
• track estimates, approvals, parts, and requests
• maintain customer records
• assist with training and reporting
• and address escalated concerns.

What we're looking for

Skills & competencies

service department office manager

plano tx

pool service

office management

scheduling

customer service

invoicing

accounts receivable

technician coordination

quickbooks

paid time off

401(k)

fsa

hsa

Work arrangement

• Weekend coverage required

Benefits & perks

• Paid time off
• 401(k)
• FSA and HSA
• PPO/HMO insurance options.

Why this role

The posting describes a full-time, stable Monday–Friday position and lists paid time off, 401(k), FSA, HSA, and PPO/HMO insurance options.

About the employer

Pool Environments is hiring for this role. Industry: Office Administrative Services. Sector: 56.