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Corporate IT Support Technician - Austin
Red River · Austin, TX · IT
Employment type
Full-time
Work setting
On-site
Location
Austin, TX
Schedule
Day shift
Posted
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Job overview
The Corporate IT Support Technician is an onsite role based in Austin, TX. Compensation is not specified for this position, which supports the IT department at Red River. This role provides frontline and escalated technical support to internal users. It involves troubleshooting hardware and software issues and ensuring timely ticket resolution.
What you'll do
- Responds to user issues
- provides technical support for hardware/software
- documents incidents
- manages user accounts
- supports onboarding/offboarding
- maintains endpoint patching
- supports A/V equipment.
What we're looking for
- Skills & competencies
- full-timeday shiftaustin txred riveritsupporthelp deskonsiteno on-call
- Work arrangement
- Weekend coverage required
Benefits & perks
- Competitive salary, excellent benefits.
Why this role
Requires 1-3 years of help desk or technical support experience.
About the employer
Red River is hiring for this role. Industry: Computer Systems Design Services. Sector: 54.
Additional details
- Industry sector
- 54
- Industry
- Computer Systems Design Services
- Occupation code
- 15-1232.00
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Listing ID: 17f0cd7f-7989-425f-9e60-3ec300281887