Customer Service Representative — State Farm Agent Team Member

Job overview

The Customer Service Representative — State Farm Agent Team Member works onsite in Fort Worth, TX, for $18–$20 per hour. The role supports Tyra Ingram’s State Farm agency and the community members it serves. The representative helps deliver customer experiences that support agency growth by answering policy questions, assisting with policy changes, processing claims, and maintaining interaction records. The role also coordinates with agency colleagues and anticipates customer needs.

What you'll do

• Answer customer inquiries and provide policy information
• assist with policy changes and updates
• process insurance claims and follow up with clients
• maintain accurate customer interaction records.

What we're looking for

Skills & competencies

customer service representative

insurance

policy information

policy changes

claims processing

client follow-up

full-time

fort worth tx

state farm agent

$18–$20/hr

signing bonus

training and development

Work arrangement

• Weekend coverage required

Benefits & perks

• 401(k), performance-based bonus, advancement opportunities, paid time off, signing bonus, and training and development.

Why this role

An insurance license is required before the first day; Spanish bilingual ability is preferred.

About the employer

Tyra Ingram - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.