Veterinary Client Services Specialist

Job overview

The Veterinary Client Services Specialist role is onsite in Henderson, NC, and pays $15–$17 per hour. The position supports West Hills Veterinary Centre, where client service helps support veterinary care for pets and their families. The specialist serves as a key point of contact for clients, coordinating appointments and administrative needs while supporting veterinarians and technicians. The role helps create a welcoming experience and supports daily hospital operations through accurate records, communication, and client education.

What you'll do

• Greet clients and patients
• answer calls and assist with scheduling and questions
• coordinate wellness visits, surgeries, and other services
• process payments
• maintain client and patient records
• communicate with veterinarians and support staff
• educate pet owners about preventive care, medications, treatment plans, and services
• maintain an organized reception area.

What we're looking for

Skills & competencies

veterinary client services specialist

henderson nc

west hills veterinary centre

jordan & associates

$15–$17 per hour

veterinary hospital

client service

appointment scheduling

pet owners

patient records

veterinary care

reception

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, and vision stipend, paid time off, paid holidays, 401(k) match, employee pet discounts, continuing education, uniform allowance, and career growth opportunities.

Why this role

The posting requires 1–2 years of veterinary hospital experience.

About the employer

Jordan & Associates is hiring for this role. Industry: Veterinary Services. Sector: 54.