Member Service Representative — Weekends

Job overview

The Member Service Representative — Weekends role is onsite in Moses Lake, WA, and pays $17.13 per hour. The position supports Planet Fitness members, prospective members, and guests at a franchise club. Planet Fitness describes its mission as providing a welcoming, non-intimidating fitness experience. The representative creates a positive member experience through front-desk service, account support, and club upkeep. The role helps members and prospective members access the club and get information about membership.

What you'll do

• Greet members, prospective members, and guests
• answer phones and respond to questions
• check members into the system
• sign up new members
• give tours to prospective members
• update member accounts
• respond professionally to questions and concerns and escalate them as needed
• help maintain club neatness and cleanliness.

What we're looking for

Skills & competencies

member service representative

planet fitness

moses lake wa

part-time

weekend role

fitness club

front desk

member check-in

membership sign-up

club tours

customer service

high school diploma required

Work arrangement

• Weekend coverage required

Why this role

High school diploma or GED required; must be at least 18. Customer service background is preferred.

About the employer

Planet Fitness - PFNoCritics is hiring for this role. Industry: Fitness and Recreational Sports Centers. Sector: 71.