Customer Service Representative

Job overview

The Customer Service Representative role is onsite in Philadelphia, PA; compensation is not specified. Talent Haven HR describes this as an entry-level opportunity with paid training and professional development. The representative assists customers by answering questions, addressing routine concerns, recommending appropriate solutions, and supporting follow-ups and outreach. The role contributes to customer satisfaction and engagement by communicating clearly and sharing customer feedback with the team.

What you'll do

• Welcome and assist customers
• answer questions about products, services, and company offerings
• listen to customer needs and recommend solutions
• address routine concerns
• support follow-ups, outreach, and customer satisfaction initiatives
• communicate feedback to team members
• collaborate toward service goals
• participate in training and development.

What we're looking for

Skills & competencies

customer service

philadelphia pa

talent haven hr

entry-level

customer support

customer relations

product information

problem solving

customer outreach

paid training

career advancement

Work arrangement

• Weekend coverage required

Benefits & perks

• Paid training, career advancement opportunities, professional development programs, supportive team environment, hands-on customer service experience, performance-based growth opportunities, employee recognition, mentorship and coaching.

Why this role

Entry-level opportunity; previous customer service, sales, retail, hospitality, or office experience is a plus but not required.

About the employer

Talent Haven HR is hiring for this role. Industry: Telemarketing Bureaus and Other Contact Centers. Sector: 56.