Intake Coordinator

Job overview

The Intake Coordinator role is based onsite in Canton, MA, for training; partial work from home may be available after full training. The schedule is Monday–Friday, 8 a.m.–5 p.m., with a weekend rotation typically once every three to six weeks after training. Compensation is $20–$22 per hour. New England Life Care is a nonprofit home infusion provider serving more than 57 hospital systems across four New England states. The Intake Coordinator coordinates care for patients receiving home infusion therapy by compiling and distributing patient profiles, documenting communications, and relaying referral and status information to care teams. The role supports efficient processing, patient care coordination, and discharge planning, with a designated Senior Intake Coordinator mentor and a career ladder.

What you'll do

• Compile initial patient profiles for each therapy and distribute them to appropriate healthcare team members
• answer incoming Intake Workgroup calls and document them for appropriate staff and in patient files where appropriate
• communicate and document new referrals and ongoing patient issues with pharmacy, reimbursement, materials management, and delivery staff
• collaborate with the Liaison/Care Coordination team on discharge
• communicate patient requirements and status changes to relevant teams and nursing staff
• and document patient-related information and conversations in clinical records.

What we're looking for

Skills & competencies

intake coordinator

canton ma

new england life care

full-time

monday–friday

8 a.m.–5 p.m.

$20–$22/hr

home infusion

patient coordination

clinical documentation

weekend rotation

career ladder

Work arrangement

• Weekend coverage required

Benefits & perks

• Health, dental, and vision insurance
• employer-matched 403(b)
• company-paid life and short- and long-term disability insurance
• paid time off
• career ladder.

Why this role

Entry-level role with a designated Senior Intake Coordinator mentor and a career ladder. Partial work from home may be available after full training; weekend rotation is typically once every three to six weeks.

About the employer

New England Life Care is hiring for this role. Industry: All Other Miscellaneous Ambulatory Health Care Services. Sector: 62.