General Manager, Telecommunications Operations

Job overview

The General Manager, Telecommunications Operations role is onsite in Clarks Summit, PA. Compensation is not specified. The role oversees an assigned market’s daily operations, safety, staffing, customer satisfaction, and profitability for FiOptix.

What you'll do

• Direct market operations to meet customer expectations, quality standards, and margins
• review financial and operational performance
• maintain customer and subcontractor relationships
• enforce safety practices
• resolve escalated customer concerns
• improve operating procedures
• determine staffing and training needs
• oversee facilities, warehouse, fleet, vehicles, equipment, and tools
• coordinate with Shared Services.

What we're looking for

Skills & competencies

general manager

clarks summit pa

fioptix

telecommunications

satellite installation

catv

market operations

staff leadership

customer satisfaction

up to 25% travel

Work arrangement

• Weekend coverage required

Why this role

Requires a bachelor’s degree in a relevant field, ten years of experience in satellite installation, CATV, telecommunications, or a related field, and five to seven years of management experience. Travel may be up to 25%, including local or national travel.

About the employer

FiOptix is hiring for this role. Industry: All Other Telecommunications. Sector: 51.