Assistant Branch Manager – O’Connor

Job overview

The Assistant Branch Manager – O’Connor role is onsite in San Antonio, TX; compensation is not specified. Firstmark Credit Union says it works with members to help build their tomorrow and offers employees opportunities for growth and community involvement. The assistant manager leads daily branch execution and supports branch growth while maintaining operational controls and member-focused service. The role supervises and develops frontline staff, resolves escalated concerns, monitors performance, and helps prepare for future Branch Manager responsibility.

What you'll do

• Ensure accurate, audit-ready daily operations including cash controls, security, and regulatory compliance
• provide leadership coverage for opening, closing, overrides, and issue resolution
• resolve escalated member concerns
• coach needs-based conversations and support branch growth goals
• supervise and develop frontline staff
• track branch performance metrics
• communicate insights and support organizational initiatives.

What we're looking for

Skills & competencies

assistant branch manager

credit union

branch operations

member experience

staff supervision

sales and service

risk management

san antonio tx

firstmark credit union

4+ years banking experience

high school diploma required

branch travel as needed

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, and vision coverage
• dollar-for-dollar 401(k) match
• up to four weeks of paid time off
• education assistance
• employee assistance program
• paid and unpaid volunteer opportunities.

Why this role

Requires 4+ years of progressive retail banking or credit union experience; flexibility to travel between branches as needed.

About the employer

Firstmark Credit Union is hiring for this role. Industry: Credit Unions. Sector: 52.