Customer Service Representative – State Farm Agent Team Member

Job overview

The Customer Service Representative – State Farm Agent Team Member role is onsite in San Antonio, TX, with an annual salary range of $40,000–$60,000. The role supports Blake Kohutek’s State Farm insurance agency and its community members. The representative responds to customer inquiries, assists with policy updates, processes claims, and maintains interaction records. By coordinating with agency colleagues and anticipating customer needs, the role contributes to positive customer experiences and agency growth.

What you'll do

• Answer customer inquiries and provide policy information
• assist with policy changes and updates
• process insurance claims and follow up with customers
• maintain accurate records of customer interactions.

What we're looking for

Skills & competencies

customer service representative

state farm agent team member

san antonio tx

blake kohutek state farm agent

insurance

policy information

policy changes

claims follow-up

customer records

$40k–$60k/year

spanish preferred

paid time off

Work arrangement

• Weekend coverage required

Benefits & perks

• License reimbursement
• performance-based bonus
• flexible schedule
• opportunity for advancement
• paid time off
• training and development.

Why this role

Bilingual Spanish is preferred; the posting notes potential internal growth opportunities for driven, sales-minded candidates.

About the employer

Blake Kohutek - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.